How do I make payments in the dashboard?

Customers can easily make invoice and statement payments directly through our platform.

In the billing dashboard, you can start by selecting either “Proceed to pay” or “Make a payment.” If you have already selected the invoices you want to pay from your recent activity, you can go ahead and select “Proceed to pay.” To find a specific invoice, you can use the “Search invoices” field to locate invoices or shipment IDs. 

If you immediately select "Make a payment," you'll choose a balance from either statements or invoices.

Complete your payment by clicking the green “Pay” button in the bottom right corner of the page.

Once you do this, you’ll see a “Payment processing” notification. It’s important to note that this changes the status of your invoice to “Processing” and that your total due won’t reflect the changes until the processing is complete.