How can I share the tracking information for my shipment?

Get enhanced visibility with our shareable tracking feature.

When it comes to your shipment, everyone wants to know 1. Where is it right now? and 2. When is it going to arrive? Keep key stakeholders informed by sharing the live tracking link from the Mothership Dashboard. 

Here's how to do it:

Head to the tracking tab and select the shipment you want to share. Once you're on the shipment details page, click the "Share tracking" button in the top right corner.

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You can put the intended recipient's email in the popup window and click "Send tracking link" whenever you're ready.

send tracking link

Contacts must be entered one at a time, but there's no limit on how many times you can share the tracking link. Anybody can view the live tracking page for your shipment, even if they don't have a Mothership account yet. 

Quick tip:

If you frequently share tracking information with someone on your team, you can invite them to become a user on the platform from the people tab. Not sure what kind of access they'll need? Check out this article on how to select the role for a new user.