For most of our shipments, we charge your payment method on file (ACH, credit card) when you book your shipment so that we can pay our verified carriers upfront (and increase reliability for you).
If you need to find the invoice for any particular shipment, you can go to the "Billing" section of your dashboard, click on the shipment and view the details, as well as any relevant documents (proof-of-delivery, invoices).
The documents are available for download at the bottom of that page.
Since payment occurs at booking, these invoices typically reflect what has already been paid for services rendered.
We also send a weekly summary of your shipments and charges to any manager/shippers or accountants associated with your account each week. You can also review these statements in the "Statements" section of the billing page.
For customers on terms, you will be able to see which invoices are outstanding and which have been paid.