A delivery attempt happens when a driver arrives at the delivery location with a shipment and is unable to deliver the freight for reasons beyond his or her control. Some common reasons include:
- Delivery location hours was listed incorrectly
- Delivery address was incorrect
- Nobody was available to receive driver for delivery
- A port is too congested for driver to make the delivery in a timely manner
Delivery attempts typically results in a delay of at least one day. Learn more about other types of shipment delays.
We charge a standard fee per local delivery attempt. Fees for non-local shipments vary by carrier. Click here for a full list of our accessorial charges and pricing.