Adding Your First Payment Method

Adding a payment method is required for booking shipments. Review the options below, then log in and visit Account > Manage Payment > Add Payment to set up your desired payment method. 

Option one (recommended): Link a bank account (ACH)

Mothership has partnered with major banks to securely connect and authenticate your bank account in seconds. 

Adding a bank account ensures zero transaction fees and prevents hitting credit card limits for more costly shipments. 

We partner with the following banks for easy billing:

Mothership protects all bank account transactions through Plaid. Plaid makes it faster and easier to set up bank payments through a flow designed with user experience and security in mind. Users enter their online credentials and Plaid instantly authenticates their account. Plus in the US, Plaid works with any ACH processor (including Stripe and Dwolla) to simplify bank-to-bank payments.

Don't see your bank when signing up for ACH? Please email [email protected] and we'll help you find a solution in 3-5 business days. For urgent transactions, connect a credit or debit card by following the steps below.

Option two: Use a credit or debit card

Mothership accepts most major credit cards. A 2.9% processing fee will apply to all credit and debit card transactions.

Mothership protects all credit and debit card transactions through Stripe. Stripe allows us to securely accept payments backed by highly scalable infrastructure built from the ground up for redundancy, security, and velocity. Stripe is certified to the highest industry standards and has obtained regulatory licenses around the world.

Mothership does not offer terms for shipments - we only accept the aforementioned payment methods. If your freight shipping spend exceeds $500,000 yearly, please email [email protected].

Adding Multiple Payment Methods

Multiple payment methods can be added to a single account. Once the initial payment method has been established, log in and navigate to Billing > Payment Method > Add Payment Source to add additional sources.

Changing a Payment Method

If you've established multiple payment methods, you can easily change your desired source of payment. Log in and navigate to Billing > Payment Method, then select the bank account or card that suits your needs. Payment methods cannot be deleted once added.

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